Question 1

What is CompliGUARD?

Accepted Answer

CompliGUARD is compliance infrastructure for Australian healthcare practitioners and health marketing teams.

It's not a per-review service and it's not a consultant — it's the layer that sits between your content and your regulatory exposure.

Submit your marketing content — website copy, social posts, ads, patient-facing material, or product descriptions — and receive a structured compliance report with a low/medium/high risk assessment, the specific AHPRA, TGA, FSANZ or ACCC clause behind every determination, and compliant rewrite suggestions.

Every review is timestamped and stored in your 5-year Audit Retention Vault.

Question 2

Is CompliGUARD a replacement for my existing compliance process?

Accepted Answer

No. CompliGUARD is designed to sit alongside your existing process — not replace it.

For practitioners, it removes the need to second-guess whether your content aligns with AHPRA guidelines before you publish.

For brands and marketing teams, it extends compliance coverage into high-volume digital channels — social media, paid ads, e-commerce and email — at a speed traditional review processes can't match.

Question 3

Is CompliGUARD a substitute for legal advice?

Accepted Answer

No. CompliGUARD provides structured compliance analysis and guidance — not legal advice.

If you're dealing with complex claims, novel product positioning, or high-risk regulatory matters, you should engage a qualified regulatory professional.

Question 4

What types of content can I submit for review?

Accepted Answer

Any marketing or patient-facing content, including:

• Website copy
• Social media posts and captions
• Google and Meta ads
• E-commerce product pages
• Email marketing
• Patient handouts
• Influencer content and briefs
• Video scripts

If it's published and relates to a health service, therapeutic good, or regulated product — CompliGUARD can review it.

Question 5

How long does a review take?

Accepted Answer

Most reviews are delivered in seconds.

For more complex submissions, processing may take slightly longer — but still within a timeframe that fits how content is actually created and published.

Question 6

What does a compliance report include?

Accepted Answer

Every report includes:

• A low / medium / high risk assessment
• The specific regulatory basis behind each determination (AHPRA, TGA, FSANZ or ACCC)
• Clear explanation of any compliance issues
• Compliant rewrite suggestions
• A timestamped audit record stored in your 5-year Audit Retention Vault

Question 7

Can I get a human expert to review my report?

Accepted Answer

Yes. If you want additional certainty, you can escalate any review to a qualified regulatory consultant.

For practitioners, this provides reassurance on patient-facing content.

For brands, it allows complex or high-risk campaigns to be reviewed before going live.

Pricing: $320 per hour Ex GST. The time required will vary depending on the advertisement and will be estimated before commencement of work. The job will be invoiced (and paid) before commencement of work.

Question 8

What is the Audit Retention Vault?

Accepted Answer

Every review is automatically timestamped and stored for five years.

This creates a clear, defensible record of what was published, when it was reviewed, and how compliance decisions were made.

If AHPRA, TGA or ACCC initiates an inquiry, your evidence of due diligence is already documented.

Question 9

What is a Practice or Product Profile?

Accepted Answer

CompliGUARD adapts to how you operate.

For practitioners: You set up your practice profile once — including your modality (e.g. naturopath, chiropractor, nutritionist) and clinic details. Every review is assessed in that context.

For brands: You load product details — including ARTG listing, ingredients, approved indications and claims — so every review is specific to your product.

Question 10

What happens to my data if I cancel?

Accepted Answer

Your profile data and review history are retained for 90 days after cancellation.

You can export your Audit Vault records at any time.

Question 11

What's included in the free trial?

Accepted Answer

You'll receive a limited number of complimentary reviews to test the system on your own content.

Run real compliance reviews — not demos — and see how the system works in practice.

Question 12

What's the difference between pay-per-review and a subscription?

Accepted Answer

Pay-per-review suits occasional use.

Subscriptions are designed for ongoing publishing.

For practitioners, that means reviewing content as you create it.

For brands, it means continuous compliance coverage across all marketing channels — including proactive monitoring when regulatory guidance changes.

Question 13

Can I change my plan?

Accepted Answer

Yes. You can upgrade or downgrade at any time.

Question 14

Do you offer refunds?

Accepted Answer

Subscription payments are non-refundable once a billing period has commenced.

If you have a billing issue, contact support and we'll work with you to resolve it.

Frequently Asked Questions

About CompliGUARD

Reviews & Reports

Profiles & Setup

Pricing & Plans